Next up is Dick. Of course, when you come to meet him before moving in, he is all smiles. Prospects think he is a dream landlord because he always tells you what you want to hear. Little, if anything, is put in writing before the lease is drawn up. He hopes you are too naïve to hire an attorney to review the lease. Most prospects find him to be such a lovely person they have a hard time imagining that anything could go wrong. However, once you are in the space, Dick the Demon shows himself. He isn’t interested in people calling to tell him the foyer is slippery. He gets in arguments with anyone who calls about something that needs to be repaired. After a while, he finds someone on your staff who follows his rules, and that is the only person who is allowed to approach him with issues. Eventually, your firm gets tired of the hassles and decides to find a landlord who will listen to them, but unless you take Dick to court, you won’t get your security deposit back. Even though he loses most of his tenants at some point because of his own behavior, Dick continues to think your team is unreasonable.