Got Money, Now What?
When I worked for Kelly Services as the Head of Real Estate, we had an ISO process that each department was required to complete. I recall thinking that this was a huge waste of time. Part of the requirement was to create a process documenting every step of all the processes in my department. The goal was to find where things fell through the cracks and then fix them. It turned out to be a great learning experience, as I was then able to set up processes that improved our department. My department received the highest level of accomplishment in this area. As I imagined how my new business would work, the memory of this training came to mind. Thus, before anyone was hired, I put together the processes to run the business. This facilitated a much smoother start.
Running a business is a lot of work. When just getting off the ground, the owner must wear many hats. It was clear that in order for me to continue assisting my existing clients I couldn’t go it alone, so the next questions I asked were how many people could I hire and where would we work?